Returns & Exchanges

At HOUSEPLANT, we want you to be completely satisfied with your home goods and lifestyle products. If you are not happy with your purchase, we offer a 30-day return window for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all fragile components are secured to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 7-10 business days.